Frequently Asked Questions about Membership
Using Your Digital Membership
How will I use my digital membership card?
Your digital membership card is unique to your membership and displays your name, membership level, expiration date, and a barcode for us to scan. Simply show your digital membership card to our staff at the Admissions Desk, Box Office, or Museum Store to take advantage of your member benefits!
How do I receive my digital membership card?
Digital membership cards will be sent to the primary email address of every active member. You will need to open this email on your mobile device and follow the instructions to download the card. The card will automatically be stored in your phone’s wallet app. Android users may need to install Wallet Passes from the Play Store prior to downloading your card.
What if I don’t have a wallet app installed on my phone?
The email you receive will provide step-by-step instructions and a link to download the recommended wallet application to store your digital membership card and similar types of digital cards and passes. If you prefer to receive a paper membership card instead, please contact us at 419/332-2081 ext. 237.
Thank you for your interest in our membership! If you have any other questions, please contact our Membership Coordinator Meghan Wonderly-Kolbe at 419/332-2081 ext. 237 or at [email protected].
